Friday, 9:45 am -10:45 am, Breakout Session

40) LeadingAge National Policy Update:  What’s Up in Washington?     1 CEU

Ruth Katz, MAEd  |  Senior VP for Policy, LeadingAge

The pandemic shined a bright light on the country's long-term care industry. As the country moves past the pandemic, the long-term care industry continues to face scrutiny and increased regulation from policy makers. At this session, attendees will get an update on LeadingAge's efforts to educate law makers, oppose hurtful legislation, assert the need for older adults to be a priority in 2023 and beyond.

Session Objectives:

• Receive an insider's perspective on federal policy and funding for the long-term care industry.
• Understand the latest research on caring for older adults and how it's impacting federal policy.
• Explore opportunities to assert the need for older adults to be a priority in 2023 and beyond.

Target Audience – General:  CEO / Administrator; CFO / Finance; Residents; Trustees; Human Resources

Target Audience – Provider Types:  Life Plan Communities (CCRCs); Assisted Living / Residential Care; Nursing Home; Affordable Housing; Adult Day Services; Home and Community Based Services, including Homecare; Behavioral Health

Friday, 9:45 am -10:45 am, Breakout Session

41) Making Music Together: An Intergenerational Musician-in-Residence Program     1 CEU

Lindsey Beagley, MPA  |  Director of Lifelong University Engagement, Mirabella @ ASU

Research has shown that providing intergenerational opportunities promote healthy and resilient aging. Mirabella at ASU has developed a music-in-residence program bringing university students and residents together for an interactive musical experience. This session will discuss the program, action items to bring this program to your campus, and the impact of an intergenerational program on a CCRC campus.

Session Objectives:

• Understand the student responsibilities and requirements related to their program.
• Learn the structure of a musician-in-residence program.
• Discuss the impact of relationship-building between university students and residents.

Target Audience – General:  CEO / Administrator; DON / Nurse Manager; Resident Services / Social Services; Wellness / Activities; Residents

Target Audience – Provider Types:  Life Plan Communities (CCRCs); Assisted Living / Residential Care; Nursing Home; Behavioral Health; Adult Day Services

Friday, 9:45 am -10:45 am, Breakout Session

42) ADHS: Skilled Nursing Facility Update     1 CEU

Rosemary Gleason, RN, JD, MHA  |  Bureau Chief of Long Term Care Licensing, Arizona Department of Health Services

This session presents important Arizona Health Department Skilled Nursing Facility updates impacting Facilities in Arizona. What does the survey process look like currently? What are the complaint trends? What are the most common deficiencies? How will the PHE ending affect the department?

Session Objectives:

• Overview of the Bureau of LTC Licensing.
• Understand complaint and deficiency data trends.
• Agency updates impacting Skilled Nursing Facilities in Arizona.

Target Audience – General:  CEO / Administrator; DON / Nurse Manager; Facilities

Target Audience – Provider Types:  Nursing Home; Life Plan Communities (CCRCs)

Friday, 9:45 am -10:45 am, Breakout Session

43) Encourage, Inspire, and Empower: Leadership Musts for Effective Employee Engagement and Retention     1 CEU

Ronny Morris, PHR, aPHR  |  Human Resources Manager, Fellowship Square Tucson

In the face of a post-COVID environment and the Great Resignation, employers are challenged to find innovative ways to mitigate employee burnout by boosting engagement and retention. This session presents a tangible, practical approach for leaders to improve their employee-employer relationship by ensuring employee commitment and satisfaction.

Session Objectives:

• Understand the unique dynamics between generational employees and the innate needs of every employee.
• Learn best leadership practices that will work with cross-generational staff members and encourage employee engagement, satisfaction, and retention.
• Explore ways to mitigate employee burnout.

Target Audience – General:  Human Resources; Dining; Resident Services / Social Services; Sales & Marketing; DON / Nurse Manager; CEO / Administrator; Leadership; Supervisors, Managers

Target Audience – Provider Types:  Life Plan Communities (CCRCs); Assisted Living / Residential Care; Market Rate Independent Living

Friday, 9:45 am -10:45 am, Breakout Session

44) Creating a Nursing Transition Coordinator Role for Residents Moving Through the Continuum of Care     1 CEU

Steve Kolnacki, MHA, CASP  |  Vice President of Health Services, La Posada at Park Centre

Gail Lankow, LPN, CFPS, VWCN  |  Nursing Care Transition Coordinator, La Posada at Park Centre

Christy Somner, RN, MSN-ED  |  Director of Assisted Living, Care Management, and At Home Program, La Posada at Park Centre

La Posada at Park Centre is a Continuing Care Retirement Community (CCRC) and transition of care happens regularly as residents move through the continuum of care. Moves often occur pre-planned in advance; however, that transition can happen unexpectedly after a hospital trip resulting in significant gaps in care with medication administration and gaps in services when resident’s expectations are not met.

Session Objectives:

• Learn how communications and collaboration are improved between the inter- and intra- professional teams who residents are in contact with.
• Learn how a dedicated position may reduce medication errors and delays in medication administration.
• Learn to improve resident satisfaction in the transition through the continuum of care.

Target Audience – General:  CEO / Administrator; DON / Nurse Manager; Resident Services / Social Services; Sales & Marketing; Human Resources; Residents

Target Audience – Provider Types:  Life Plan Communities (CCRCs); Assisted Living / Residential Care; Nursing Home; Home and Community Based Services, including Homecare