2023 ANNUAL CONFERENCE

BREAKOUT SESSIONS: THURSDAY, 2:15 - 3:15 pm


Thursday, 2:15 pm - 3:15 pm, Breakout Session

22) Aging Services Philanthropy Trends & What They Mean for You     1 CEU

Cedric A. Richner III, CFRE  |  Senior Consultant, Marts&Lundy

Carter Smitherman, CPA  |  Chief Financial Officer, Royal Oaks Retirement Community

Irina Thompson, CFRE, MSI, MA  |  Consultant, Marts&Lundy

As philanthropy in the aging services sector matures, we have the opportunity to work smarter. This session will present the latest findings from the second edition of the Philanthropy in Aging Services Study, highlighting key metrics for fundraising programs and analyzing how Arizona-area organizations performed compared to national medians.

Session Objectives:

  • Understand how their organization compares to fundraising benchmarks specific to aging services.
  • Be able to identify the appropriate methods and measurements for fundraising in their specific organizational type.
  • Evaluate the best next steps for fundraising at their respective organizations.

Target Audience – General:  CEO / Administrator; CFO / Finance; Sales & Marketing; Trustees; Residents; Fundraising / Foundation Staff

Target Audience – Provider Types:  Life Plan Communities (CCRCs); Market Rate Independent Living; Home and Community Based Services, including Homecare


Thursday, 2:15 pm - 3:15 pm, Breakout Session

23) The Looming Labor Crisis – A Tale of Two Perspectives     1 CEU

Bryant McCann, BS  |  General Manager, KARE

The Senior Care industry has a workforce retention problem. This much is clear and largely agreed upon by most operators; however, the underlying reasons have never been less clear. Throughout this presentation, we’ll examine the misconceptions we make as community leaders and identify where we “get it right” and “get it wrong” to attract and maintain top talent.

Session Objectives:

  • What motivates vs. demotivates caregivers in their employment decisions. 
  • How aligned are actual caregiver motivations and community leader’s understanding of caregiver motivations. 
  • What non-Traditional benefits are most important to retain front-line caregivers.

Target Audience – General:  CEO / Administrator; CFO / Finance; DON / Nurse Manager; Resident Services / Social Services; Sales & Marketing; Facilities; Human Resources

Target Audience – Provider Types:  Life Plan Communities (CCRCs); Assisted Living / Residential Care; Nursing Home; Market Rate Independent Living; Adult Day Services


Thursday, 2:15 pm - 3:15 pm, Breakout Session

24) NCIA Update     1 CEU

Jack Confer, BS  |  Executive Director of the NCIA Board of Examiners, The Board of Nursing Care Institution Administrators and Nursing Home Administrators

The NCIA Board licenses nursing care institution administrators and certifies assisted living facility managers. The licensing and certification process helps ensure that qualifications, competency, and standards are met. The Board investigates all complaints and enforces the practice standards of the Administrators and Managers. The Board also sets standards and approves assisted living facility caregiver and manager training programs.

Session Objectives:

  • Learn about the types of complaints received by the Board.
  • Information will be shared as to the process for Direct Care Workers to become certified Caregivers.
  • Obtain tips on how to identify fraudulent Caregiver certificates.

Target Audience – General:  CEO / Administrator; DON / Nurse Manager

Target Audience – Provider Types:  Life Plan Communities (CCRCs); Assisted Living / Residential Care; Nursing Home


Thursday, 2:15 pm - 3:15 pm, Breakout Session

25) Dementia and Pharmaceuticals: Things to Remember When Caring for Those Who Forget     1 CEU

Nathan Crapo, PharmD, BCGP  |  Pharmacist, Saliba's Extended Care Pharmacy

There are many uncertainties and complexities faced by those who care for older adults with dementia. Medication concerns can add to these complexities. Do you know the difference between dementia and delirium? Understanding the symptoms of dementia and delirium and how they differentiate can affect how you treat the resident and their level of care, cognitive decline, and quality of life. Knowing what to expect in cognitive decline and medications related to it will help reduce complexities and improve the overall quality of life for individuals and caregivers alike.

Session Objectives:

  • Define dementia and identify sub-types of dementia.
  • Describe the physiological and symptomatic progression of dementia.
  • Differentiate between symptoms of dementia and delirium.
  • Identify various tools used in diagnosis.
  • Describe various non-pharmacological and pharmacological treatment options available.
  • Discuss common pharmacological agents used in dementia including mechanism of action, appropriate use, medication side effect profiles, dosing, and counseling points.
  • Identify medications that can increase risk for harm and/or mental decline in those with dementia.

Target Audience – General:  DON / Nurse Manager; Residents; CEO / Administrator; Resident Services / Social Services; Caregivers

Target Audience – Provider Types:  Life Plan Communities (CCRCs); Assisted Living / Residential Care; Nursing Home


Thursday, 2:15 pm - 3:15 pm, Breakout Session

26) Lighting Technology and Strategies to Enhance Wellbeing     1 CEU

LuAnn Thoma-Holec, FASID, NCIDQ, CID  |  Principal Owner, Thoma-Holec Design

Lisa Warnock, NCIDQ  |  Principal, Thoma-Holec Design

Lighting is one of the most important and often overlooked elements in a building when it comes to providing support to residents and staff. Join Lisa Warnock and LuAnn Thoma-Holec as they deep dive into the “how-to’s” for best practices in providing supportive and beneficial lighting designs and systems for senior living communities.

Session Objectives:

  • Attendees will come away with a working knowledge of how lighting systems can support or hinder residents and staff.
  • Attendees will learn about best practice lighting decisions when designing for seniors and those with low vision.
  • Attendees will come away with some easy-to-execute ideas to enhance the lighting in their communities.

Target Audience – General:  CEO / Administrator; CFO / Finance; Sales & Marketing; Facilities; Dining; Wellness / Activities; Residents

Target Audience – Provider Types:  Life Plan Communities (CCRCs); Assisted Living / Residential Care; Nursing Home; Market Rate Independent Living; Behavioral Health


Thursday, 2:15 pm - 3:15 pm, Breakout Session

27) Enhancing Engagement and Building Community Across the Aging Lifespan     1 CEU

Kyle Rand, BS, BSE  |  Cofounder & CEO, Rendever

Senior living is now primed for accelerated change. The newfound understanding around the importance of social health is paving a unique opportunity for senior living communities to provide something that aging-in-place cannot: a thriving sense of community. In this presentation, we’ll cover how various technologies - ones that are available today - can be used to successfully build communities across the aging lifespan.

Session Objectives:

  • Explore ways to break down barriers in communities that contribute to social isolation.
  • Determine how recent trends have created opportunities to build connections through tools like virtual reality.
  • Chart a path towards purpose-driven engagement technology with actionable steps for resident wellness.

Target Audience – General:  CEO / Administrator; DON / Nurse Manager; Resident Services / Social Services; Sales & Marketing; Wellness / Activities; Residents

Target Audience – Provider Types:  Life Plan Communities (CCRCs); Assisted Living / Residential Care; Nursing Home; Market Rate Independent Living; Affordable Housing; Adult Day Services; Home and Community Based Services, including Homecare; Behavioral Health





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