Dynamic DON: Risk and Human Resource Management

  • 16 Mar 2023
  • 9:30 AM - 10:30 PM
  • GoTo Webinar


  • Are Members of Arizona LeadingAge

Registration is closed

- Dynamic DON -

Risk and Human Resource Management

March 16, 2023


Members: $49

Non-Member: $79


This 6-week webinar series runs March – April 2023 and focuses on skill building for serving effectively as the Director of Nursing with an emphasis on effective leadership and staff engagement, nursing operations and systems of care for common conditions treated in the LTC setting.  Guidance will include strategies for avoiding common deficiencies, staff training/competency, performance improvement and QA activities targeting QM areas, fundamentals of SNF/LTC reimbursement and oversight of MDS performance and promoting 5-star quality. This session will focus on Risk Management and Human Resources including: The requirements and key components; responsibilities and role of the DON in oversight and addressing risk areas and HR Management; staff training objectives; hiring/firing and disciplinary action guidance; and staffing sources and employee retention.


At the conclusion of this session, the individual will be able:

  • Identify the key components of Risk Management and HR Management
  • Recognize staff training objectives and tips for an effective Risk Management program
  • Be familiar with hiring/firing and disciplinary action strategies
  • Describe sources for possible staff hiring


  • Risk Management regulatory requirements, key components, and DON role/responsibilities
  • HR Management requirements, key components, hiring/firing action strategies and DON roles/responsibilities
  • Staff Training objectives and tips
  • Closing Comments/Q&A


  • Administrators
  • New or Experienced Directors of Nursing,
  • Assistant Directors of Nursing,
  • Unit Managers,
  • Staff interested in serving in a permanent or interim DON role,
  • Corporate Staff


  • Janine Lehman, RN, RAC-CT, CLNC - Director of Legal Nurse Consulting, Proactive Medical Review


  • Proactive will record webinar sessions and maintain recordings of each session in the series on the GoToTM  Webinar site. These recordings will be made available to paid registrants at no additional charge. Recordings are typically available within one week of the live webinar session. Webinar Recording Procedure:
    • Webinar recordings are hosted on GoToTM Webinar and are accessible via a link made available by Proactive. Complimentary access to the recording of each webinar session will be provided to registrants.
    • No CE is granted for viewing recorded webinars.


    • Participants may register for each session individually or register for the full series at a discounted rate. Registration for the live webinars includes access to the webinar recording (note: no CEU is granted for viewing recorded webinars).
        • Arizona LeadingAge Members: $49 per webinar link, per webinar
        • Non-Members: $79 per webinar link, per webinar


      • Registrations are fully transferable. Transfers must be submitted via email Kelsie Lane no later than 48 hours prior to the Webinar.
      • A full refund will be given to all cancellations received 10 or more business days prior to the program.
      • A $15 administrative fee will be charged to all cancellations received six to nine business days prior to the program.
      • No refunds will be given to cancellations received five or fewer business days prior to the program.
      • Arizona LeadingAge reserves the right to cancel the program due to insufficient enrollment in which case pre-registered participants will be notified and full refunds provided.
      • No-shows will be billed. No refunds for failure to log-in at the time of the event.

      Webinar Link will be sent to those Registered.

      (Email klane@leadingageaz.org if you need help with registration)

      Arizona LeadingAge is a 501(c)6 not-for-profit organization. 

      3877 N. 7th Street, Ste. 280, Phoenix, Arizona 85014, 602.230.0026

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