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Arizona LeadingAge and Member-Sponsored
Arizona LeadingAge
Memory CareTraining
Presented by
Arizona LeadingAge & Nevvon
Arizona LeadingAge, in partnership with Nevvon, is offering a 7 hours of the 8 hour caregiver training program on through the Nevvon training program.
Each online module will be completed at the students pace with competency quizzes at the end of each module.
Successful students will then be able to register for the in-person class.
After successful completion of the online and in-person training students will receive a certificate of completion in accordance with R9-10-122.
PRICING
LOCATION:
Online, Nevvon
In-Person Training
TBD
No Refunds for this event.
Guarantee your spot and register now!
This is a free event for Arizona LeadingAge Members.
Locate your district HERE
Find your elected officials HERE
Those who are register will receive an email containing information on the agenda, information on where to park, and talking points prior to the event.
March 18, 2026
Westminster Village 12000 N 90th St, Scottsdale, AZ 85260
NCIA CEUs 5.5
Members: $250 paying by check Members: $257.50 paying online
Non-Member: $325 paying by check Non-Member: $335.75 paying online
This summit is built for leaders and key staff who are looking for fresh ideas and key ahas... Here's what you'll get:
Words Matter: The New Senior Living Experience with Lola Rain
Every word we say sends a message. Some words build trust and deepen connection. Others create distance and disengagement. This session explores how language impacts experience, culture, and census. You’ll walk away with a roadmap for using language intentionally to drive higher occupancy.
Come learn how language:
Leads to Leases to Loyalty: Creating Habits That Build Connection with Christie Freeze
Trust in senior living isn’t built in a single interaction. It’s built through consistent, human connection over time. This session introduces the Leads to Leases to Loyalty framework, helping sales and marketing professionals shift from transactional follow-up to intentional habits that build confidence, clarity, and trust with prospects and families.
Drawing from real-world senior living experience, Christie Freeze shares how small, repeatable habits, especially personalized communication and video, can create psychological proximity when physical proximity isn’t possible. Attendees will learn how to reduce decision fatigue, replace scripted outreach with meaningful connection, and turn everyday touchpoints into moments that strengthen relationships.
This session blends mindset and practical application, equipping participants with simple, sustainable strategies they can use immediately. The goal is not more outreach, but better habits that create connection, drive conversion, and foster long-term loyalty.
The Transformative Power of Social Media in Senior Living with Nathan Jones
Join this marketing specialist on a heartfelt journey as he demonstrates the evolution of a simple endeavor to spread joy through storytelling. What started as a passion project of sharing meaningful stories about seniors quickly grew into a global phenomenon, reaching over 400 million viewers. Hear how providers can harness the power of social media to not only impact sales, job recruitment, and your culture, but elevate the perception of the senior living industry. You will leave this session with actionable steps for crafting an authentic social media strategy of your own and understand the impacts it will have on your business.
Attendees will:
From Bootcamp to Breakthrough: A simple plan to bring the best ideas home! Prioritize, roll-out, and implement what you have learned with Jami Van Gysel
You’re walking out of this Summit with a toolbox full of powerful sales and marketing ideas, proven tactics, fresh perspectives, and real-world wins you can’t wait to try. But let’s be honest: the hardest part isn’t learning it… it’s implementing it once you’re back in the day-to-day. This closing session ties the entire Summit together and helps you organize everything you’ve heard into a clear, focused plan. We’ll connect the dots across the speakers and themes, then distill the “best of the best” into a simple framework so you can decide what to do first, what to do next, and what can wait without losing momentum or overwhelming your team.
Growth matters. Learning matters. But the real magic happens when you can translate what you’ve learned into action and turn good ideas into a strategy your team can execute. You’ll leave with practical steps to prioritize the vital few, roll out changes in a way that sticks, and builds buy-in from both leadership and your frontline team. If you’re tired of leaving conferences inspired but coming home to the same results, this session is your bridge from notes to outcomes. This Bootcamp doesn’t end just as great content, but becomes real progress in occupancy, revenue, referrals, and results.
Will you be joining us for this content-packed program?
This summit is not a typical "sit-and-listen" session - it's designed for leaders who are responsible for real-world outcomes. You'll leave with tools, insights and practical next steps your team can implement immediately.
TARGET AUDIENCE
CONTINUING EDUCATION
PRICING:
CANCELLATIONS & NO-SHOWS
April 16, 2026
Friendship Village 2645 E Southern Ave, Tempe, AZ 85282
Members: $275.00 paying by check Members: $283.25 paying online
Non-Member: $375.00 paying by check Non-Member: $386.25 paying online
Join Arizona senior living and long-term care leaders for a high-impact day of insight, guidance, and real-world strategies—led by experts shaping quality improvement across the state.
Why Attend? You’ll walk away with:
Program Schedule:
Morning Session: Quality Improvement in Action
Led by Arizona’s QIO Health Services Advisory Group (HSAG) Start the day with structured, improvement-focused learning designed to support stronger outcomes, better systems, and measurable progress.
Led by Arizona’s QIO Health Services Advisory Group (HSAG)
Start the day with structured, improvement-focused learning designed to support stronger outcomes, better systems, and measurable progress.
Afternoon Session: Regulatory Insights + Practical Risk Reduction
Featuring: Estrella Gies, Bureau Chief of Long-Term Care Hear directly from state leadership on priorities, expectations, and the regulatory landscape impacting long-term care providers.
Featuring: Estrella Gies, Bureau Chief of Long-Term Care
Hear directly from state leadership on priorities, expectations, and the regulatory landscape impacting long-term care providers.
Closing Session: Top 10 Pharmacy Deficiencies
Hosted by PharmCare Wrap the day with a rapid-fire, high-value session covering frequent pharmacy deficiencies, what triggers citations, and how to tighten your systems.
Hosted by PharmCare
Wrap the day with a rapid-fire, high-value session covering frequent pharmacy deficiencies, what triggers citations, and how to tighten your systems.
Who Should Attend? This program is ideal for:
Event Details:
Reserve Your Spot!
This program is designed to be practical, relevant, and immediately useful—built for leaders who want to strengthen quality without adding chaos to their week.
As the event approaches, we’ll share additional program details and final timing.
2026 Annual Conference & Expo May 27 - 28, 2026
at Gila River Wild Horse Pass Hotel & Casino
in Chandler, Arizona
Exhibit Hall: May 27 & May 28, 2026
Booth Fees:
Contact Us for More Info
Arizona LeadingAge represents more than 55 facilities, each dedicated to providing quality health care, housing, and services to over 60,000 elderly Arizona citizens. The LeadingAge Arizona members share a deep sense of mission and a commitment to enhancing the lives of older adults and others with special needs. The association serves its members by providing leadership, education, advocacy, and opportunities for collaboration to help them achieve their mission.
SPONSORSHIP SIGN-UP 2026 Annual Conference May 27 - 28, 2026 Chandler, AZ
2026 Annual Conference
May 27 - 28, 2026
Chandler, AZ
SPONSOR OPPORTUNITIES
Arizona LeadingAge represents more than 55 facilities, each dedicated to providing quality health care, housing, and services to over 12,000 elderly Arizona citizens. The LeadingAge Arizona members share a deep sense of mission and a commitment to enhancing the lives of older adults and others with special needs. The association serves its members by providing leadership, education, advocacy, and opportunities for collaboration to help them achieve their mission.
Join us for two days of learning and networking! Check out the full schedule here.
Join us for two days of learning and networking!
Check out the full schedule here.
NAB Requirement: NAB CE Registry
Conference Registration Pricing
MORE CONFERENCE INFO
CONTINUING EDUCATION UNITS
*NAB now requires all licensees to sign up for the CE Registry - Go Here for More Info
SPONSORSHIP OPPORTUNITIES
EXHIBITOR INFO
Arizona LeadingAge represents more than 60 facilities, each dedicated to providing quality health care, housing, and services to over 60,000 elderly Arizona citizens. The Arizona LeadingAge members share a deep sense of mission and a commitment to enhancing the lives of older adults and others with special needs. The association serves its members by providing leadership, education, advocacy, and opportunities for collaboration to help them achieve their mission.
SPEAKER Registration (Speakers only)
May 27 - May 28, 2026
Gila River Wild Horse Pass
Chandler, Arizona
REGISTER NOW!
All speakers are required to register for the day they are presenting. Speaker Registration Fee Presenting on May 27, 2026 Registration Fee: $0.00 Conference attendance for May 27 is included. Presenting on May 28, 2026 Registration Fee: $0.00 Conference attendance for May 28 is included. Attending Additional Days If you would like to attend the conference on a day you are not scheduled to speak (the day before or the day after your presentation), the daily speaker attendance fee is $325 per additional day.
All speakers are required to register for the day they are presenting.
Speaker Registration Fee
Presenting on May 27, 2026 Registration Fee: $0.00 Conference attendance for May 27 is included.
Presenting on May 28, 2026 Registration Fee: $0.00 Conference attendance for May 28 is included.
Attending Additional Days
If you would like to attend the conference on a day you are not scheduled to speak (the day before or the day after your presentation), the daily speaker attendance fee is $325 per additional day.
You can verify your speaking day at this page on the website at the link below: Schedule at a Glance Items of Note: Speakers for Sessions 3-8 are 1.5 hours and all other sessions are 1 hour. Link to Speaker Information Page: Arizona LeadingAge - 2026 Conference Speaker Info A/V provided: Projector/Screen, Laptop? Any other A/V needs or room set-up contact kathleen@arizonaleadingage.org (Confirm A/V) Presentations are due on April 24. Additional details regarding your presentation, can be found on the speaker information page. Thank you for speaking at the Arizona LeadingAge Conference & Expo!
You can verify your speaking day at this page on the website at the link below:
Schedule at a Glance
Items of Note:
Thank you for speaking at the Arizona LeadingAge Conference & Expo!
C-Suite Retreat
Wednesday, July 22nd -
Thursday, July 23rd
Enchantment Resort
525 Boynton Canyon Road
Sedona, AZ 86336
*Invitation Only*
Reach out to Jaime Roberts, if you have any questions or concerns.
Arizona LeadingAge is a 501(c)6 not-for-profit organization.
Arizona LeadingAge Foundation is a registered 501(c)(3). EIN-86-0737966
2025 N. 3rd Street, Ste. 300, Phoenix, Arizona 85004, 602.230.0026
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