Dynamic DON: QAPI for the DON

  • 30 Mar 2023
  • 9:30 AM - 10:30 AM
  • GoTo Webinar


  • Are Members of Arizona LeadingAge

Registration is closed

- Dynamic DON -

QAPI for the DON

March 30, 2023


Members: $49

Non-Member: $79


This 6-week webinar series runs March – April 2023 and focuses on skill building for serving effectively as the Director of Nursing with an emphasis on effective leadership and staff engagement, nursing operations and systems of care for common conditions treated in the LTC setting.  Guidance will include strategies for avoiding common deficiencies, staff training/competency, performance improvement and QA activities targeting QM areas, fundamentals of SNF/LTC reimbursement and oversight of MDS performance and promoting 5-star quality. This session will discuss the components of Quality Assurance and Performance Improvement (QAPI) and the DON's role and responsibilities for QAPI.


At the conclusion of this session, the individual will be able:

  • Understand the components of a QAPI program
  • Describe methods that can be used in performance improvement efforts
  • Describe the DON's roles and responsibilities related to QAPI program implementation
  • Understand how QAPI activities can be used to improve quality metrics


  • Key components of a QAPI program
  • Methods for Performance Improvement Activities
  • DON Roles & Responsibilities
  • Applying QAPI principles to improve quality metrics
  • Closing Comments/Q&A


  • Administrators
  • New or Experienced Directors of Nursing,
  • Assistant Directors of Nursing,
  • Unit Managers,
  • Staff interested in serving in a permanent or interim DON role,
  • Corporate Staff


  • Janine Lehman, RN, RAC-CT, CLNC - Director of Legal Nurse Consulting, Proactive Medical Review


  • Proactive will record webinar sessions and maintain recordings of each session in the series on the GoToTM  Webinar site. These recordings will be made available to paid registrants at no additional charge. Recordings are typically available within one week of the live webinar session. Webinar Recording Procedure:
    • Webinar recordings are hosted on GoToTM Webinar and are accessible via a link made available by Proactive. Complimentary access to the recording of each webinar session will be provided to registrants.
    • No CE is granted for viewing recorded webinars.


    • Participants may register for each session individually or register for the full series at a discounted rate. Registration for the live webinars includes access to the webinar recording (note: no CEU is granted for viewing recorded webinars).
        • Arizona LeadingAge Members: $49 per webinar link, per webinar
        • Non-Members: $79 per webinar link, per webinar


      • Registrations are fully transferable. Transfers must be submitted via email Kelsie Lane no later than 48 hours prior to the Webinar.
      • A full refund will be given to all cancellations received 10 or more business days prior to the program.
      • A $15 administrative fee will be charged to all cancellations received six to nine business days prior to the program.
      • No refunds will be given to cancellations received five or fewer business days prior to the program.
      • Arizona LeadingAge reserves the right to cancel the program due to insufficient enrollment in which case pre-registered participants will be notified and full refunds provided.
      • No-shows will be billed. No refunds for failure to log-in at the time of the event.

      Webinar Link will be sent to those Registered.

      (Email klane@leadingageaz.org if you need help with registration)

      Arizona LeadingAge is a 501(c)6 not-for-profit organization. 

      3877 N. 7th Street, Ste. 280, Phoenix, Arizona 85014, 602.230.0026

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