Day 2:  Thursday, May 18

Session 9 -  Hearts and Minds: How to Inspire Ethical Leadership and Behavior |  Melanie Lockwood Herman 

Session 9 - Handout #1:  Learning from Success, Failure, & Near Misses

Session 9 - Handout #2:  5 WHYs

Session 10 -  Forecasting, Financials + Foundations: Finding Stability Amidst Uncertainty |  Elisa Bovee  

Session 11 -  Medication Concerns & Best Practice in the Skilled Nursing Facilities |  Scott Stewart 

Session 12 -  Brain Wellness: Keeping your Aging Mind Sharp! | Dr. Paul Bendheim & Gina Touch Mercer 

Session 13 -  ADHS: Assisted Living Update | Tiffany Slater 

Session 14 -  Employee Benefits: On-Site Housing & Childcare | Aimee Schmidt & Travis Le Duc 

Session 15 - Resident Councils....Hear from the Presidents | John Smith, Annie Fugere, Katherine Lindstrom, Jo Ann Benzer, Ruth Crowley, & Melissa Frey 

Session 16 -  It’s Always Too Early Until It’s Too Late; How Advance Directives Promote Patient-Centered Care  | Carla Sutter 

Session 17 - Transformational Projects – Strategizing Today for Tomorrow’s Communities | Jason Erdahl & Mark Miller 

Session 18 - Navigating Claims Appeals with Medicare Advantage | Elisa Bovee 

Session 19 - Top 10 Deficiencies in AL & Best Practices to Aid in Compliance | Courtney Hanna 

Session 20 -  Governance in a New Era: How to Transform and Inspire Board Leadership | Melanie Lockwood Herman 

Session 21 - Health Literacy: Effective Client Communication and Education | Ingrid Provident 

Session 22 -  Aging Services Philanthropy Trends & What They Mean for You | Cedric Richner lll, Carter Smitherman, Irina Thompson 

Session 23 - The Looming Labor Crisis – A Tale of Two Perspectives | Bryant McCann 

Session 24 - NCIA: Update | Jack Confer & Donita McGlasson 

Session 25 -  Dementia and Pharmaceuticals: Things to Remember When Caring for Those Who Forget |  Nathan Crapo  

Session 26 - Lighting Technology and Strategies to Enhance Wellbeing | Lisa Warnock & LuAnn Thoma-Holec 

Session 27 - Enhancing Engagement and Building Community Across the Aging Lifespan | Jake Pechauer

Session 28 - Beyond the Pizza Party: Staff Recognition to Impact Quality |

Session 28 - Handout: Beyond the Pizza Party 

Session 29 - Building Healthy Sustainable Organizations | Daren Bell & Mary Munoz

Session 30 - Spark Engagement! | Tara Krantzman & Jessica Major

Session 32 - Dementia and Fall Risk Management: An Interprofessional, Value-Based Approach | Jeanne Copeland, Sarah Cooper, & Crystal Thomas 

Session 33 - Leadership vs. Management | Courtney Hanna